LendUp Privacy & Security Policy

LendUp is dedicated to promoting a world of transparency & complete disclosure in the financial services industry.

FACTS: What Does LendUp Do with Your Personal Information?


Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and payment history
  • Credit history and credit score


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reason LendUp chooses to share; and whether you can limit this sharing.

Reasons we share your personal information Does LendUp share? Can you limit this sharing?
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies No We don't share
For our affiliates’ everyday business purposes – information about your transactions and experiences Yes No
For our affiliates’ everyday business purposes – information about your creditworthiness Yes Yes
For our affiliates to market to you Yes Yes
For non-affiliates to market to you No We don't share

To Limit our Sharing:

  • Call us toll free at 1-855-253-6387

Please note:

If you are a new customer, we can begin sharing 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as disclosed in this notice.

However, you can contact us any time to limit our sharing.


Please call us toll free at 1-855-253-6387 or go to www.lendup.com.

Who we are:

Who is providing this notice? Flurish Inc. dba LendUp

What we do:

How does LendUp protect my personal information? To protect your personal information from unauthorized access and use, we use securities measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does LendUp collect my personal information? We collect your personal information, for example, when you:
  • Apply for a loan or make a payment
  • Use your debit card
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing? Federal law gives you the right to limit only:
  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
What happens when I limit sharing for an account I hold jointly with someone else? LendUp does not offer joint accounts.
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
Our affiliates include:
  • LendUp Card Services, Inc.
  • LendUp Global, Inc.
Non-affiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.

LendUp does not share personal information with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

LendUp does not jointly market.

Other Important Information

CA: For California residents, we share information that we collect with affiliates when a customer consents to such sharing or the information is released in connection with a written agreement for the sole purpose of providing products or services covered by such written agreement. We will not share information with affiliates when given notice and an opportunity to opt out, the customer directs us not to share.

NV Residents: Notice provided pursuant to state law. To be placed on our internal Do Not Call List, call 1-855-253-6387. If you would like more information about our telemarketing practices, you may contact us at LendUp, 225 Bush Street, 11th Floor, San Francisco, CA 94104 or help@lendup.com. For more on this Nevada law, contact the Nevada Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington ST, Suite 3900, Las Vegas, NV 89101; Phone Number 1-702-486-3132; email BCPINFO@ag.state.nv.us. 

Last Updated: 10/27/2015